Terms of Sale
📦 Order Processing & Shipping
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Processing Time:
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All orders are processed within 3-5 business days from the time of order placement, excluding weekends and public holidays. We strive to ensure prompt processing, but please note that during busy periods or high-demand seasons, processing times may be slightly extended.
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Shipping:
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Domestic Shipping: We offer standard shipping to all domestic locations. Shipping fees are calculated based on your delivery address and will be displayed at checkout.
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International Shipping: We also ship internationally. If you wish to place an international order, please contact us directly to confirm the shipping rates and available countries. International shipping may take longer due to customs processing and local delivery schedules.
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Shipping Charges:
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Shipping charges will be calculated during the checkout process. These charges depend on the weight, size, and destination of the items in your cart.
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Shipping Delays:
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While we do our best to ship orders as quickly as possible, shipping times may be impacted by factors beyond our control, such as delays from the courier, customs, or weather conditions.
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💳 Payment Terms
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Accepted Payment Methods:
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We accept the following payment methods:
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Credit Cards: Visa, MasterCard, American Express, Discover
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Digital Wallets: Apple Pay, Google Pay, Shop Pay
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PayPal: PayPal is available for your convenience.
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Currency:
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All prices and payments are processed in USD (United States Dollars). If your card is in a different currency, your bank will convert the charge at their exchange rate, and you may be subject to additional international transaction fees.
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Payment Authorization:
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By completing the checkout process, you are authorizing us to charge your payment method for the total amount of your order, including any applicable shipping fees, taxes, and any other charges.
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Payment Security:
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We take the security of your payment seriously. All transactions are processed through secure payment gateways, and your credit card information is encrypted using industry-standard technology.
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🔄 Returns & Refunds
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Return Policy:
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We accept returns for products that are defective or damaged upon arrival. If your product is defective or damaged, you must contact us within 7 days of receiving your order.
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To initiate a return, please send us an email with your order number and a description or photo of the issue. We will guide you through the return process.
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Conditions for Returns:
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The item must be in its original condition and packaging.
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We do not accept returns on customized or sale items.
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Refund Process:
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Once your return is approved and processed, your refund will be issued to the original payment method used for the purchase. Please allow 5-10 business days for the refund to be processed and reflect in your account, depending on your bank or payment provider.
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Non-Refundable Items:
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We do not accept returns or offer refunds for customized items, sale items, or any products that have been opened or used.
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Exchanges:
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If you wish to exchange an item, please contact us, and we will help you process the exchange based on availability.
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🛠️ Warranty
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Product Warranty:
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Our products come with a 1-year limited warranty against manufacturing defects and material flaws. If you experience any issues with your product, please contact us to initiate a warranty claim.
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What’s Covered:
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The warranty covers issues arising from defects in materials or workmanship under normal use.
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What’s Not Covered:
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The warranty does not cover damage caused by misuse, accidental damage, or unauthorized repairs. It also does not cover normal wear and tear or damage caused by the consumer.
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Warranty Claims:
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To file a warranty claim, please contact us with your order number and a description of the issue. We may ask for additional documentation or photos to verify the defect. If the claim is accepted, we will provide further instructions for returning or exchanging the product.
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⚠️ Liability Disclaimer
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Use at Your Own Risk:
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By purchasing and using our products, you agree to assume all risks associated with their use. We are not responsible for any injuries or damages caused by misuse or improper handling of the product.
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Limitation of Liability:
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Our liability is limited to the purchase price of the product. We will not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use the product, including but not limited to loss of income, loss of data, or damage to property.
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Product Compatibility:
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We make no representations or warranties regarding the compatibility of our products with third-party devices or systems. Please ensure that the product meets your specific requirements before purchasing.
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